Question 1

How fast is onboarding?

Accepted Answer

Onboarding typically takes 3 to 5 business days — catalog setup, integrations, and receiving your first inventory transfer.

Question 2

What is the same-day shipping cutoff?

Accepted Answer

Orders placed before roughly 1 pm local facility time ship the same day.

Question 3

Where are your fulfillment centers?

Accepted Answer

Current evidence-backed Fulfillment Hub USA locations include Miami and Los Angeles. Additional regional or partner coverage must be confirmed in writing for the proposed program.

Question 4

Can you handle regulated or hard-to-ship products?

Accepted Answer

Yes — FDA-registered storage, a Florida beer & wine license, CBD under 0.3% THC where legal, and dry, refrigerated, and frozen handling.

Question 5

Which platforms do you integrate with?

Accepted Answer

40+ store and marketplace integrations across major carts and channels, including Amazon FBA/FBM workflows.

Question 6

How does the Best Price Guarantee work?

Accepted Answer

Bring a current, written, itemized quote from a comparable US-based 3PL for a like-for-like scope, and we'll beat the total price. Pass-through carrier charges and promotional rates are excluded; quotes are verified and the guarantee applies to new engagements.

Thank you. Your fulfillment request is with our team.