| Menu item | What it is for |
|---|---|
| Dashboard | Open balance, shipments today and recent invoices |
| Invoices | See, download and pay invoices |
| Support | Tickets to our team |
| Chat | Live chat with our team |
| FAQ & Notices | Answers and messages from us |
| Account | Company details, password and payment methods |
| Menu item | What it is for |
|---|---|
| PostHub | Shipment map, delivery status and tracking numbers |
| Live | Shipment prices, order by order |
| Return Management | Returned packages our warehouse received |
| Claims | File a claim on a lost or damaged shipment |
| Alcohol orders | Send the invoice and check for alcohol orders |
| Lot tracking | Lots and expiration dates |
| Wallet | Prepaid balance and shipment charges |
If you don’t see something on your menu, it isn’t turned on for your account. Ask us through Support if you need it.
The portal has no Orders or Inventory page. Those are in ShipHero. See which system to use.
Checked November 2, 2026.