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How to become a customer

The steps from your first quote to your first shipped order.

  1. Get a quote. Tell us your products, your order volume and where your customers are.
  2. Sign your agreement. We send it through DocuSign. You can also open it from our agreement page.
  3. Fill in the onboarding form. The form covers your business, inventory, shipping preferences and the systems you use. Sign the agreement first.
  4. We set up your account. Our onboarding team reviews your details, prepares your account and system access, and emails you next steps, including how to connect your store and send inventory.
  5. Get your logins. Portal logins come by invitation. See how to get a portal login.
  6. Send your first inventory. Follow the instructions from your onboarding team. Use our first order checklist to get ready.

Onboarding typically takes 3 to 5 business days. That covers catalog setup, integrations and receiving your first inventory.

Checked November 2, 2026.

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