If you are a new customer
Our onboarding team sets up your portal access. We send invitations by hand, so one doesn’t arrive automatically when your portal is turned on. If you’ve finished onboarding and have no invitation, ask your onboarding contact.
If your company already uses the portal
- Ask someone at your company who has a login to open a ticket under Support, with the category Account or portal issue.
- They give your name and email address in the ticket.
- Our team adds you, and you get an invitation email. Then accept your invitation.
If nobody at your company has a login, contact us directly.
Each person should have their own login. One email address can only belong to one company.
Checked November 2, 2026.